How To Check Airtime Balance on MTN, Airtel, GLO, and 9Mobile Using the New NCC Code

The Nigerian Communications Commission (NCC) has launched a unified USSD system that simplifies how subscribers check their airtime balance. Previously, each mobile network had its own unique code, but now, a single standardized code works across all major Nigerian networks—MTN, Airtel, GLO, and 9Mobile. This move reduces confusion and makes it easier for users to manage their airtime.

What Is the New Code for Checking Airtime Balance?

The new universal USSD code for checking your airtime balance on any Nigerian network is:

*310#

Whether you’re using MTN, Airtel, GLO, or 9Mobile, this code will display your main airtime balance.

How to Use the New Code

Follow these simple steps:

1. Open Your Phone’s Dialer: Navigate to the screen where you normally enter phone numbers.
2. Dial *310#: Enter the code exactly as shown, including the asterisk (*) and hash (#).
3. Press the Call Button: Ensure you use the SIM slot of the network you wish to check (for dual-SIM users).
4. View Your Balance: Within a few seconds, a pop-up or SMS will show your current airtime balance.

Why the Change?

• Standardization: Different codes across networks created confusion, especially for users who switch between providers.
• Convenience: You no longer need to memorize several codes—*310# works for all.
• Regulatory Reform: The NCC aims to make mobile services simpler and more accessible through standardization.

Troubleshooting Tips

If the code doesn’t work right away, try the following:

1. Network Congestion: If you receive a “Connection Error,” wait a few moments and try again.
2. Signal Strength: Ensure you have a stable network signal.
3. Correct SIM Selection: On dual-SIM devices, verify that you’re using the correct SIM to check that network’s balance.

Other Useful Standard Codes

The NCC has also introduced other harmonized codes for various mobile services. Here are a few worth noting:

• Check Data Balance: *323# (Implementation may still be rolling out—confirm with your provider.)
• Stop Unsolicited Messages (Do Not Disturb): *305#
• Customer Care: Dial 300 to reach customer service on any network.

Note: While these codes are part of a nationwide rollout, full implementation may vary slightly across networks. If you encounter any issues, visit your provider’s website or contact their customer support for assistance.